Privacy Policy

1.0 Data Collection

We do not sell products or provide services to minors, nor do we market to them. If you are under the age of 18, you are not allowed to use our website, or access our products or services through any available channel.

We may collect and process the following information about you:

1.1 Information You Provide to Us

This includes information you provide by filling out forms on our site, [https://cryptovibe.vip](https://cryptovibe.vip), or by contacting us via phone, email, or other means. This information may include your name, email address, physical address, comments, date of birth, gender, feedback, marketing opinions, and competition entries. It also includes details of any transactions you carry out through our site, including order fulfillment. We do not store payment card information.

If you apply for a role at CryptoVibe.VIP or any of our associated companies, we will use the information you provide, along with information gathered during the interview and assessment process, to assess your suitability for opportunities with our company. You may be asked to provide equal opportunities information, but this is not mandatory and will not affect your application. This information will be used for statistical monitoring of equal opportunities. If you are unsuccessful, we may retain your details in our talent pool for up to two years to contact you if suitable opportunities arise.

1.2 Information We Collect About You

We collect information when you interact with us, including when you visit our website or correspond with us. Specifically, we may collect:

– Details of your visits to our site, including URLs, traffic data, location data, weblogs, and other communication data, along with resources you access.
– Internet Protocol (IP) address used to connect your computer to the internet, including your IP address, operating system, browser type, and time zone setting. IP addresses are not linked to personally identifiable information.
– Cookies. Our website uses cookies to differentiate you from other users. This helps us provide a better experience and improve our site. Cookies are stored on your hard drive, and your privacy is not compromised. You can deactivate cookies in your web browser or clear them from your browsing data.

We also use CCTV on our premises for crime prevention, detection, and safety reasons. If there is an incident, we log relevant information.

If you post information about us online or provide feedback, we keep a record of this.

1.3 Information from Third Parties

We may use information available from certain third parties as detailed in this policy.

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2.0 Data Use

We use the information we hold about you in the following ways:

2.1 To Fulfill a Contract with You

When you purchase or request something from us, we use your information to fulfill our contract with you. This includes using third-party age verification services to verify your identity and age. These services may check your details against various databases (public or otherwise) and may retain a record of the search.

2.2 To Pursue Our Legitimate Interests

Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance, and contractual duties, determining which of our products and services may interest you, improving our site and services, developing new products and services, and telling you about them. We use your information to:

– Provide and improve our products and services.
– Record communications, including calls and emails, for training, quality improvement, and to address any issues or complaints you may raise.
– Notify you of changes to our products, services, or site.
– Provide you with information about other goods and services similar to those you have purchased or inquired about.
– Identify visitors to our sites, including social media platforms, and use your feedback to improve our products and services.
– Analyze your transactions and other information to understand you better as a customer.

2.3 When You Consent to It

If you are a new customer and we allow selected third parties to use your data, we (or they) will contact you electronically if you have consented to this. This includes the use of cookies or similar technologies on our website and in digital marketing. For more details, please refer to our Cookie Policy. You can withdraw consent at any time by emailing us at [compliance@cryptovibe.vip](mailto:compliance@cryptovibe.vip). If you withdraw consent, we will only continue using your data if another legal basis applies.

2.4 To Comply with the Law

We process your data when required by law, including for legal, compliance, regulatory, and investigative purposes. This may include processing your data for government agencies and law enforcement, and when you exercise your rights under data protection legislation.

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3.0 Data Transfer

We hold your data within the European Union (EU), but we may need to transfer your personal information outside of the country in which it was collected, including outside the European Economic Area (EEA) or to an international organization. It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be involved in order fulfillment, payment processing, and support services. By submitting your personal data, you agree to this transfer, storage, or processing.

Where we transfer your personal information outside the EEA, the country will either be subject to an adequacy decision by the European Commission, or we will ensure that the transfer takes place based on:

– Standard data protection clauses approved by the European Commission or Information Commissioner’s Office.
– Explicit consent from you, informed of the possible risks of such transfers.
– Necessity for the conclusion or performance of a contract.

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4.0 Data Security and Retention

All information you provide to us is stored on our secure servers. We use reasonable efforts to ensure that data is accurate, complete, current, and reliable. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. These measures include physical security (e.g., locking confidential material, secure offices) and IT security (e.g., password-protected systems).

Any payment transactions will be handled using secure payment gateways such as SagePay or PayPal.

If we provide you with a password for accessing certain parts of our site, you are responsible for keeping this password confidential. We ask that you do not share it with anyone.

While we strive to protect your personal data, the transmission of information via the internet is not completely secure. Any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to prevent unauthorized access.

We generally retain your personal data for no longer than ten years, after which it will be securely destroyed if it is no longer required. CCTV data is typically stored for up to 30 days unless an incident requires longer retention.

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5.0 Your Rights

This policy explains how we use your data. You have the right to access your personal data, request its portability, update or correct it, request restrictions on its processing, withdraw consent, or request its removal from our system. If you request removal, we will retain minimal information to ensure no further contact. However, if your data is available from a third party, we cannot guarantee this.

If you wish to opt out of data retention or stop receiving communications from us, please contact us at [compliance@cryptovibe.vip](mailto:compliance@cryptovibe.vip).

We do not charge a fee for processing a subject access request but may charge a fee for additional copies. We typically respond to requests within 30 days.

For any questions, comments, or requests, contact us at [compliance@cryptovibe.vip](mailto:compliance@cryptovibe.vip).

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6.0 Policy Updates

We may update this privacy policy from time to time. Any updates will be posted on this page. This policy was last updated on [current date].

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This adapted privacy policy should be suitable for **CryptoVibe.VIP Vapes** while maintaining compliance and clarity for your users.